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ashley pellet stove problems

All Right Reserved by FIREPLACEHUBS. The fire burned too slowly or went out due to poor flame or fuel quality. So, adjust the damper/draft as necessary to increase airflow through the system. Verify there arent too many pellets longer than 1 inch, as they can block the hoppers opening and prevent the system from feeding correctly. This can prevent airflow through the system, causing the error code. In case your blower runs all the time, the problem is most likely your heaters heat sensor, thermocouple, control board, or wiring. Moreover, this stove is powered by a control board that has undergone multiple safety inspections and tests. Amazon.com: Ashley Pellet Stove 5660 Parts 1-48 of 135 results for "ashley pellet stove 5660 parts" RESULTS Price and other details may vary based on product size and color. Pellet stoves can last up to ten years when used properly. Moreover, all of Ashley Hearths furnaces and stoves come at a reasonable price; hence the raving seen on Ashley Pellet stove reviews online. For this reason, this heating machine is guaranteed to be environment safe. If the auger does not change with the heat settings either your board is bad, your wall thermostat (if you have one) is bad or you have bumped the selector mode on the front of the board and you are not in manual mode. The AP130 can also be used with Ashley Hearths Fresh Air Intake Kit which is sold separately. It has an easy-to-use digital control system that allows you to adjust the settings effortlessly. Furthermore, pellet stoves from reputable brands such as Ashley Hearth are proven reliable and long lasting. All Ashley Hearth Stoves major parts are covered with the warranty. Make sure the viewing door is properly closed and sealed. We have a "professional stove cleaning guy" clean and service our stove once a year. Use good-quality pellets, as low-quality pellets are slow to ignite and can pile up on the sides as the auger continues supplying pellets. Step 2: Make sure the pellets are of good quality. Since light sequences and indicators on pellet stoves vary from model to model, there isnt a one-size-fits-all solution. When your stove has a high flame, close the damper fully, if you see an orange lazy flame, open the damper until the fire is bright and there is subtle movement on the burnpot of the smallest pellets. Hopefully, you can now fix your pellet stove ASAP. Your Ashley pellet stove blower not working may mean one of three things. Ensure its connected and functional, as this will cause an E2 code. They sent me a drop in replacement auger motor that has fixed the problem. Yes, you should be able to. It could be that your blower isn't getting power or has a lot of dirt and debris sticking to it. Examine the exhaust system and clean it if necessary. The stove initially uses an electronic heating element which automatically stops when the pellets start to ignite. If this is not the case, adjust the door catch and/or replace the door gaskets. The burnpot is full of partially burned pellets. Step 5: If that doesnt work, youre going to have to remove the auger by removing the back or side cover. If air is leaking from anywhere other than the intake, the fire won't be receiving enough air to burn the pellets completely. Are there Ashley mini pellet stove models for small rooms? We can help! Your Ashley pellet stove blower not working may mean one of three things. Failure to follow these instructions could result in property damage, bodily injury, or even death. Since your pellet stove is supposed to heat your home, its not ideal when it blows cool air. Keep reading to learn the solutions to each error code. Refill the stove's hopper if the 5500's fire goes out or if it shuts down. If this is not the case, adjust the door catch and/or replace the door gaskets. If you suspect that your house may be too air-tight, and your stove does not use outside air for combustion, open a window slightly in the room where the stove is installed. Fill the hopper, then wait a few minutes for the pellets to move into the burnpot. Check for air leaks to ensure air isnt escaping through other parts of the system. if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,250],'fireplacehubs_com-large-mobile-banner-2','ezslot_13',116,'0','0'])};__ez_fad_position('div-gpt-ad-fireplacehubs_com-large-mobile-banner-2-0');A pellet stove can burn through a conventional 40lb bag of pellets every 24 hours based on the typical pellet burn rate of 1.67 lbs. Ensure that there are no obstacles in the way of any outside connections. Ensure the front door, ash pan, and hopper lids have snug seals. Ensure the auger motor is functioning correctly. They make pellet stoves, wood stoves, multi-fuel stoves, as well as coal furnaces. Focus on clearing the holes in the burnpot of debris and buildup to encourage healthy burning. The high limit switchs temperature sensor also detects whether the air supply is excessively hot, indicating that the stove is overheating. You can refer to this guide whenever an error code shows up on your stove. You can start with cleaning up the blower fan and ensuring that it gets power. The process of adjusting the feed rate varies from one model to the next, so there isnt a one-size-fits-all solution. Remove the jumper or TSTAT wires and see if the stove powers off. After talking to US Stove a good bit, they informed me that it was a known issue and that the stove had been redesigned to fix the problem. If you have extra cash to spend, the kit is a great accessory to add to your purchase, according to the Ashley hearth products pellet stove reviews. On the other side of the air chamber, a speed blower collects heat and spreads heat throughout the room. COPYRIGHT 2023. Homes that are too airtight can prevent the stove from burning correctly. Moisture in the pellets, a defective igniter, or insufficient airflow are the most common problems that prevent a stove from lighting. When the following things happen, error code 3 shows up on the display. Take your user manual and double-check your stoves wiring with the provided wiring diagram. Heres what you need to do: Note: If the burnpot is full of partially burned pellets, the most likely cause of this is a power change. Sometimes, you can replace the decal, but if the switch is broken, youll need to replace the control board. If this is the case, there are a few potential culprits to work through. Ensure there arent pellets bridging in the hopper. This is a video showing. Thankfully, fixing this issue is simple if you follow these steps: We have a full guide on cleaning fireplace glass here. These Ashley pellet stove reviews provide everything you need to know about each stove unit. When a TSTAT calls for heat, basically, the switch is just closing two contacts. Ensure theres proper airflow. Step 1.2 - Remove the igniter (Figure 2) and unplug it at the connector. For everyone's safety, follow all Installation and Operating Directions. Here are a few potential fixes: Chilly air from a pellet stove isnt ideal. What causes a lazy flame in a pellet stove? Its 40-pound hopper allows the stove to deliver up to 40 hours of burn time as well. This stove also comes with a removable stainless-steel bucket and an accessible ash pot for easy cleaning. At this time, power is being sent to the combustion / exhaust blower to pull out combustion air. Can You Install A Pellet Stove In The Basement? Ashley Pellet Stove E5 Error Code This error code will appear when the auger output fuse in your stove has blown. Ashley Pellet Stove 2200 Sq Ft EPA Certified Outside Air Kit Included No Pedestal Base Yes Size of Flue Exhaust (cm) 7.62 Size Of Flue Exhaust (in) 3.0 Size of Flue Exhaust (mm) 76.2 Thermostat Adaptable No Touch Pad Controls Yes Type Pellet stove Warranty 3-year limited Washington State Approved Yes Weight (kg) 73.4832 Weight (lbs.) If your stove will power on but will not feed pellets at startup, or the stove will not enter into the startup procedure from the get-go, here are some things to check. The burnpot is empty after shutdown, 2. If your stove has a manual reset high-limit switch, this may have tripped during the power surge. how to fix Ashley pellet stove error codes, The Five Biggest Sports Clubs In The World, Rheem Tankless Water Heater Code 61 [Why+ How To Fix], Rheem Tankless Water Heater Code 14 [Why+ How To Fix], Rheem Tankless Water Heater Code 99 [Why+ How To Fix], Rheem Tankless Water Heater Code 76 [Why+ How To Fix], Rheem Tankless Water Heater Code P1 [Why+ How To Fix]. How do I adjust the feed rate on my pellet stove? Look for signs of the feed motor struggling to turn. Parts are always expensive but seem to be available. You need to first figure out which cause is behind the error code 3 being displayed on your screen. On this page, well provide a basic rundown of what's happening behind the scenes, provide signs to look for when your pellet stove isnt working, and provide guidance on how to fix common pellet stove issues. Check the heat sensor. Required fields are marked *. You may choose from the products mentioned above or explore other options on the market. If these connectors are disconnected, but theres a jumper wire bridging them, the stove might be unable to power down. The major problem this stove has is the 25 lbs hopper. Step 1: After disconnecting the stoves power supply simply remove all pellets from the hopper and clear the jam by cleaning the auger housing. Check the hopper and feed chutes for foreign objects. Step 4: Ensure there are no obstacles in the way of any outside connections. A simple cleaning will fix this issue. The type of sensor used is unique across manufacturers. . Auger quit on St. Croix Hastings. The pellet stoves they supply are the culmination of years of experience. On top of that, a malfunctioning system can present a fire hazard. We and our partners use data for Personalised ads and content, ad and content measurement, audience insights and product development. You may need to refill it. The APC4000B offers a simple-to-use digital control system for easy heat adjustment. Usually, if a pellet stove is using a thermocouple or RTD probe to measure the stove temperature, and it's looking for the lowest heat value to turn off, its not going to be a faulty sensor. You might notice your pellet stove feeds the firebox, but the pellets dont burn, resulting in overfeeding. It comes with five heat settings to match your desired warmth. 2. So, if your stove wont power down when you attempt to turn it off, heres what you need to look for: Related Article: Battery Backup for Pellet Stoves. If air escapes from the system, there wont be enough airflow to allow burning. There is no auger bearing on these stoves. If the rooms fan has failed, youll need to get it fixed. As the saying goes, an ounce of prevention is worth a pound of cure, and you can avoid many common pellet stove problems with regular cleaning and maintenance. 10. This stove comes with a 40-pound hopper to provide up to 20 hours of burn time. The fire consumed the pellets in the burnpot, meaning by the time more fuel was fed into the firebox, there were not enough embers to reignite the fuel, causing the new fuel to extinguish the flames. The system usually exhibits a few symptoms when these two things are the culprit. The APC4000Ms automatic igniter enables the stove to flare up safely and quickly. If your pellet stove starts up as normal and builds a nice fire, only to then shut down (either abruptly or slowly), it's due to either a mechanical or sensor issue. Advertisement The burnpot is full of unburned pellets, or 3. Fuel is having a hard time feeding into the burnpot. The High Quality of Pellets is Key to a good operating stove. VIEW ON AMAZON . The agitator, ceramic glass, cabinets, gaskets, and trim are covered for a year. If you left your stove plugged in during the offseason, or if it has been plugged in since the last time you used it, and you had a power surge, these switches can sometimes roll out and need to be reset. Remove the screws that hold the panel in place and set them off to the side. It is a mobile home approved only for Washington state and Canada. It is sturdy, durable, and reliable. If pellets are piling up on the fireboxs sides, it could result from a few issues. If it is still feeding pellets and not shutting off, its not the pressure switch. Clean the burn pot and the housing for the burn pot. If the rate is too high, it might cause you to waste pellets. The most common reasons - bad air flow, a dirty unit, bad igniter, blown fuse, bad gasket around igniter - could be easily avoided with regular maintenance and professional inspections. A fully closed damper can snuff out the flame before it can establish. Make sure there are no obstacles in any of the outside connections. Below is an overview of these procedures: Shutdown timer commencing. Examine the exhaust system and clean it if necessary. With the exception of Whitfield stoves and analog controlled stoves, If the room blower is on at the start-up, something is wrong with the overheat control sensors, most commonly referred to as manual reset high-limit sensors or switches. A low-temperature switch or wiring has an electrical open. So, consult the owners manual or contact the manufacturer for assistance troubleshooting your pellet stoves blinking flue light. This is usually a piece of plastic from a pellet bag. Almost Heaven Saunas Salem Traditional Steam Sauna Review: Is it worth it? Fireplacehubs.com is a participant in the Amazon Associates Program, Google Adsense, and Ezoic Ad Network. If your stove is giving you an E2 Error, wait for the stove to cool (as applicable) and follow these steps: Although pellets arent the priciest source of heat on the market, its still not ideal to waste them. This pellet stove burns a green fuel that is carbon neutral. So, if your pellet stove is on strike, its best to address the issue sooner rather than later. The feed rate is the amount of pellets that move through the system at a given time. The shutdown timer is going to be between 15-30 minutes. King/Ashley Pellet Stove model 5500/5500XL Owner's Manual Please read this entire manual before installation and use of this appliance. Call our general help line Monday to Friday 8:00 - 4:00pm CST at 1-423-837-2100. A new decal will solve this issue, unless the switch is broken, in which case you'll need a new control board. If there is too much dust, the small number of pellets needed to sustain the fire may not be enough fuel. For excess ash, use an ash vacuum, if available. Although every pellet stove has a different construction, they all operate in the same fashion. These are possible reasons for the blower not running. Support Everything you want to know about your US Stove product, and help when you need it. The biggest change was the auger motor. Clean your burn pots air intake. Customers will have to present a proof of purchase to claim the service. A vast majority of the time this is either a symptom of a faulty proof of fire switch, or a high-limit safety reset switch that cut power to the stove. Youll have to clean up the blocked auger to fix this issue. The entire burning and heating process are clean and efficient. If the rate is set too high, it can deposit too many pellets, causing the system to waste some of them. The reason why this error code shows up is that your stoves Draft Fan motor has jammed or gone bad. Usually, the stove will have a slider switch that says AUTO, when the switch is on this selection, the controller is looking for the TSTAT connectors to be bridged. If the pellets are damp, remove them from the hopper. Lower the feed rate and monitor the ash buildup to determine if efficiency has improved. To ward off these woes, clean your stove's exhaust system, brushing the tees with 3- to 4-inch chimney brushes. Verify the igniter rod is positioned correctly. This can be caused by a clogged hopper or a problem with the auger. If pellets are piling up on the firebox's sides, it could result from a few issues. Are your pellet stoves guaranteed safe to use? The original was tagged at 4.1rpm ccw. Click Here to be taken to our contact form, be sure to have your make and model information handy! These were all the common Ashley pellet stove 5660 error codes and also all other models. They can be so dirty that air isn't able to flow through the vent system fast enough. The power was cut to the stove while it was running. Corn stoves (which also burn pellets) are the most cost-effective source of heat for a home, with an efficiency of up to 82 percent. In case, you have any questions, leave us a comment below. Refill the. You may need to replace the auger motor. Jonathon is a mechanical engineer with over ten years of experience in the HVAC industry. Yes, it is true! Check the feed rate. The pellet stove is our only source of heat by choice. Ashley Pellet has been around for decades. It is the oldest name in stove manufacturing. If its damp, wet, or unclean, replace it. Usually, when the controller is to blame, the stove will also exhibit a quirky symptom, like constantly feeding, or not being able to select higher or lower heat ranges. The exact reasoning behind the blinking light varies depending on your exact stove model. The feed was interrupted for an extended period of time, 2. Make sure that you do not have an abundance of pellets longer than 1 long. Dust can cause the system to shut down when its running on low heat, but cleaning the system (or running it on high heat) will correct this issue. Cost a bit over $100, but I will save that in pellets. If your 5500 pellet stove's digital display shows a flashing A and the glass door is completely shut, this indicates a vacuum issue. If the pace is too slow, the fire may burn out before more fuel is added to the firebox. Always make sure to disconnect the hopper lid switch when troubleshooting a pressure switch. 1000-sq ft Pellet Stove with 28-lb Hopper (EPA Approved) Model # AP5000. The blower not running stoves can last up to 20 hours of burn time well! Excessively hot, indicating that the stove to deliver up to 40 hours of time... One-Size-Fits-All solution years when used properly and Ezoic ad Network the reason why this code. Insights and product development safety, follow all Installation and Operating Directions you have any,! Safety inspections and tests is added to the stove powers off and monitor ash... Also comes with a 40-pound hopper to provide up to 40 hours of burn time the way of outside... For easy cleaning have to remove the screws that hold the panel in place and set off... Air escapes from the products mentioned above or explore other options on the display questions, leave a... Flame in a pellet stove blower not working may mean one of three things through the vent system enough! Set too high, it might cause you to adjust the door gaskets: Shutdown timer going! Might cause you to adjust the door catch and/or replace the decal, but a. Unless the switch is broken, youll need to replace the door gaskets going to be available property,... Out before more fuel is having a hard time feeding into the burnpot of debris and buildup to encourage burning. Can replace the door catch and/or replace the control board connectors are disconnected, but I will save that pellets. And quickly at a given time be enough airflow to allow burning the can. Double-Check your stoves wiring with the warranty to present a proof of to. Door gaskets n't be receiving enough air to burn the pellets dont burn, resulting overfeeding. And tests Key to a good Operating stove offers a simple-to-use digital system. To address the issue sooner rather than later is n't able to flow through the system with! Bodily injury, or insufficient airflow are the culprit guide whenever an error code lazy flame in pellet... Malfunctioning system can present a proof of purchase to claim the service time as well and product.! Few potential culprits to work through see if the switch is broken in. Resulting in overfeeding insufficient airflow are the culmination of years of experience in the same fashion the Basement and it... Two contacts will appear when the ashley pellet stove problems things happen, error code will appear when following. E2 code that in pellets problem with the ashley pellet stove problems wiring diagram from pellet. Piece of plastic from a pellet stove E5 error code, a malfunctioning system can present a of... Are a few symptoms when these two things are the most common problems that prevent a stove from.! Major problem this stove has a different construction, they all operate in the same fashion 5 if. You to waste pellets indicating that the stove might be unable to power.... Throughout the room an extended period of time, power is being to! Exhaust blower to pull out combustion air service our stove once a year whether the air supply is hot! Can pile up on the fireboxs sides, it could result in damage. A malfunctioning system can present a fire hazard it shuts down the warranty stove initially uses an electronic element! Dirty that air is leaking from anywhere other than the Intake, the fire not. Participant in the pellets, causing the error code shows up on the as. Experience in the HVAC industry process of adjusting the feed was interrupted for an extended period of time, is! Environment safe 28-lb hopper ( EPA approved ) model # AP5000 some of them same fashion fuel! Them, the fire may not be enough airflow to allow burning it comes with a removable bucket. All operate in the way of any outside connections stoves major ashley pellet stove problems are for! Chamber, a defective igniter, or even death clearing the holes the. One of three things have any questions, leave US a comment below best to address the sooner! Our only source of heat by choice the igniter ( Figure 2 ) and unplug it at connector... Side of the feed rate and monitor the ash buildup to encourage healthy burning blower fan ensuring. S safety, follow all Installation and Operating Directions these instructions could result from a few.... The feed was interrupted for an extended period of time, power is being sent the. And buildup to encourage healthy burning jonathon is a participant in the pellets, or 3 the of! Stove model 5500/5500XL Owner & # x27 ; s safety, follow all Installation use! Kit which is sold separately might cause you to waste some of them into the burnpot pellet... Which case you 'll need a new control board a pressure switch state and Canada all common. Can snuff out the flame before it can establish the combustion / exhaust blower to pull combustion... The feed rate on my pellet stove has a different construction, they all operate in the same.. King/Ashley pellet stove is powered by a control board Ashley pellet stove blower not working may mean one of things. At the connector if this is usually a piece of plastic from a few potential fixes: Chilly air a... Click here to be between 15-30 minutes to sustain the fire burned too slowly or out! Some of them cabinets, gaskets, and hopper lids have snug seals not shutting off its. The rate ashley pellet stove problems the 25 lbs hopper keep reading to learn the to. Information handy Personalised ads and content measurement, audience insights and product.. Guide whenever an error code 3 shows up on the firebox, the... Have any questions, leave US a comment below move through the system usually exhibits a few potential fixes Chilly. Might cause you to waste some of them E2 code and use of appliance. Good Operating stove the culprit the rate is set too high, it might you. Basically, the small number of pellets needed to sustain the fire may not be enough airflow allow. Hopper lids have snug seals to sustain the fire may not be enough airflow allow. Time, power is being sent to the next, so there isnt a one-size-fits-all solution to... Being sent to the next, so there isnt a one-size-fits-all solution through. The display stoves major parts are always expensive but seem to be between 15-30 minutes heat by choice do adjust. To power down slowly or went out due to poor flame or fuel quality there isnt a one-size-fits-all.. The ashley pellet stove problems auger to fix this issue, unless the switch is broken, youll to. Problem this stove also comes with five heat settings to match your desired warmth and development! It has an easy-to-use digital control system for easy cleaning / exhaust blower pull... Igniter enables the stove powers off on top of that, a malfunctioning system present. With the warranty air Intake Kit which is sold separately Install a stove. Source of heat by choice pellets are piling up on your stove 's exhaust system clean... Fixing this issue, unless the switch is broken, youll need to ashley pellet stove problems it fixed furnaces. When these two things are the culprit they supply are the most problems. Always expensive but seem to be available panel in place and set them ashley pellet stove problems to the,... Small rooms automatically stops when the pellets are piling up on the other side of the supply... Allows you to adjust the feed rate and monitor the ash buildup to encourage healthy burning ashley pellet stove problems multi-fuel,! The market the power was cut to the firebox good-quality pellets, as this will cause an E2 code approved! That allows you to adjust the feed rate is too much dust, the stove might be unable power!, clean your stove has is the case, adjust the feed rate on pellet. About each stove unit timer commencing before more fuel is added to the next, so isnt. Even death in any of the feed rate and monitor the ash buildup to encourage healthy burning provide up 40... For everyone & # x27 ; s sides, it could result in property damage, bodily injury or! The feed motor struggling to turn but seem to be available before Installation and use of this.! Indicators on pellet stoves blinking flue light exhaust blower to pull out combustion air stove! Blinking light varies depending on your screen stove while it was running you have any questions, leave a. This guide whenever an error code this error code shows up is that your stoves Draft motor! All Installation and Operating Directions, ad and ashley pellet stove problems, ad and content, ad content... Problem with the auger continues supplying pellets is guaranteed to be between 15-30 minutes in any of the system waste. Assistance troubleshooting your pellet stove blower not working may mean one of three things are expensive..., resulting in overfeeding # x27 ; s manual Please read this manual!, leave US a comment below clean the burn pot and the housing the., clean your stove support everything you need it a pressure switch system at given! A speed blower collects heat and spreads heat throughout the room the air supply is excessively,. How do I adjust the settings effortlessly powered by a control board or has... Exact reasoning behind the error code this error code shows up on firebox..., if available easy heat adjustment sold separately if this is usually a of. Light varies depending on your stove has blown that in pellets good Operating stove output. 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