Ensure the floater is about halfway up the brine tank or at the height suggested by the water softener manufacturer. For your information, there is a remote chance of having brown water because of the softener. If it is set too high, excess water may build up as the softener may be unable to release it effectively. However, there may be other reasons as well. Reconnecting the water softener to the waterline should let the brine tank refill. 2023, A.O. Clogged brine tank. Worn out resin bed. Call our technical assistance hotline at 833-497-3262, Monday-Friday: 8:00 am to 10:00 pm ESTSaturday-Sunday: 9:00 am to 6:00 pm EST, Find instruction manuals & more for your water heater, Call our technical assistance hotline at 877-517-0279, Call our technical assistance hotline at 877-214-7912, Find instruction manuals & more for your filter, Call our technical assistance hotline at877-551-7512, Find instruction manuals & more for your softener, Call our technical assistance hotline at 877-483-7793, Find instruction manuals & more for your product. Water Softener Not Softening 8. Why showering with a filter will remove 99% of containments that give skin irritation and leave you feeling cleaner/softer. Luckily, to solve a clogged water softener, you don't need a professional. If the settings of the control valve are incorrect, then it won't recharge the resin beads. The AO Smith water softeners are certified by NSF International to Standard 44 for the reduction of barium and radium, and for hardness reduction. Low water pressure is daunting for most homeowners. Therefore, having water hardness test kits available is always useful. Together with you they will schedule a visit. Controller also shows water is flowing when the faucet is left on inside. In this case, the resin beads may not fully regenerate between the softening cycles. We may earn compensation from some providers below. If you do, you should refer to the #1 problem and troubleshoot to fix your system. Most water pitcher filters will work to give you pure, clean drinking water. Through the painstaking efforts of our engineers, A.O. Register your A. O. Smith water heater. You can buy a system for less than $1,000 (the exact price depends on the size of the system you opt for), which is a fraction of the price of some of the best softeners currently on the market. For most fixes, you will only need: Why you should remove pesticides from your water before drinking it. Program the control head properly and unclog the control head. The contaminated resin bed reduces the softening capacity of the softener. To make things easy, read my tips and advice and learn how to fix the most common water softener problems I have encountered over my professional plumbing career. For more information about salt-free softeners and salt-based water softeners, reach out to our team today! These beads typically last as long as the system. A.O. There are two common reasons why the water softener is not softening the water. The self-cleaning pre-filter is designed to last the lifespan of the system (although the user manual doesnt state how long this is), and theres no mention that you need to replace the resin at any point during the systems lifespan, either. Err 4: Indicates that the controls have not been set correctly, and one or more settings may be out of the softeners range. It all seemed to work fine. No salt in the brine tank. Replace riser tube. Also, check the display of the unit, whether it is active or blank. Spec sheets. If the floater is at the bottom of the tank, it will cause the water supply to cut off almost immediately, making it impossible for the tank to refill. Altered timer settings due to power failure. There are a lot of water softener systems on the market, but theyre not all created equalnor are they priced equally. Someone suggested the bypass is open or the plumbing is wrong. Thank you for mentioning that one of the most common problems with water softeners is that the water does not flow through the softener and instead enters a bypass, which is a problem. Remove the water, fill the tank with salt, and switch the bypass valve back on. For the Type selection menu, choose between HIGH EFFICIENCY, HIGH CAPACITY, or AUTOMATIC, depending on how much salt you want to use per regeneration. I am NOT a professional in anything I do on my videos. Any help would be appreciated. To check if this is the issue, set the regeneration timer to daily and check if you can hear the system regenerate at the scheduled time. If the resin bed is in good shape, then your softener will work efficiently and effectively. Weve all seen disgusting brown water flowing out of the tap at least once. AO Smith Water Softeners lack these certifications, which means youd have to independently test your homes waterwhich costs more time and money. Create an account to follow your favorite communities and start taking part in conversations. If it is, then readjust its position to allow the unit to drain properly. One of Kineticos main problems includes damaged resin beds. Efficient use of hot water in your space heating. Sometimes the higher consumption of the water as compared to the supply makes the softener stop working. Then, enter each selection menu by pressing > next to either Type or Mode. Theres no drain hose for overflow, and several customers had issues with overflowing tanks, Some customers had issues with flimsy parts and leaking pipes or tanks. These appliances are known for their quality and minimal problems, but they could stop working correctly now and again. About A. O. Smith . If the waterline is connected, check to see if any valves or controls block off the brine tank. You should end up with about 2.5-inch of water in the tank. Monday-Friday: 8:00 am to 10:00 pm EST As its name suggests, the Kinetico water softener doesnt use electricity; instead, it relies on the kinetic force of water to work and has no timer or buttons. If your system is particularly complicated and you dont have the technical knowledge to set it correctly, countless things could go wrong. The float valve is set too high: The float valve controls the level of water in the compartment. This tells the softner how hard to work essentially. If the settings of the control valve are incorrect, then it wont recharge the resin beads. Low capacity. A quiet, highly efficient water softener with built-in iron and sediment filters. Yes. If the salt in the brine tank is packed too loosely, it can change into small crystals. One other thing I would check is if the settings are correct - did the installer program the correct hardness level in it? The control keeps cycling continuously. We already described the leading causes of a too-full brine or salt tank. Clean or replace your brine screen or injector. Cafe, Kitchen and Restaurant Applications. By applying through our Technical Support Group, you can request a visit from the Service Department. With 120-180 mg/l, the water is hard, and more than 180 mg/l, the water is extra hard. So, naturally, those who live in areas with a hard water supply turn to water softeners to make things right. Products. Smith Water Technologies. Err 3 can be caused by a faulty valve, motor, or switch. An AO Smith water softening system typically regenerates every 10 to 14 days. Read More Best Whole House Water Softener for Well Water With Iron 2023 EditionContinue, Read More How Many Grain Water Softeners Do I Need? Find the right water heater for your needs. Open the soft water faucet to clear the water pressure. To set the time for regeneration on your unit, Press >, then change the time with the + or button. Faulty water softener components. When looking for solutions to fix your water softener, it might help to know the most common problems based on the water softener brand. For the price you pay, you get a basic system that can efficiently produce soft water. Salt in the brine tank is depleting over the time but softener is not reducing the hardness. If it is, thats a sign of something wrong with your system. Mushing: If the salt in the brine tank is packed too loosely, it can change into small crystals. Save my name, email, and website in this browser for the next time I comment. During the process of offering you the most suitable solutions to suit your needs, our expert personnel design the most efficient water softening systems taking into account factors such as the degree of hardness of the water used, amount of consumption, resin coefficient, regeneration period and the automation system. Water Softener Problems Salt Bridges 3. Here's what you need to know: Water softeners add sodium ions to soften hard water, but their excess addition gives your water a salty taste. Remember, though, when in doubt, call the professionals to avoid causing further damage to your appliance. If there is a blockage, then you have to remove it. If the display is reading the wrong time, then you have to adjust it. From laundry, dishwashing, and even the shower, you are saving your plumbing and soft water will save you from spending more money in the long run on expensive skin and hair care products, plumbing repairs, your water bill, and more. Diagnosing your water softener problems may seem intimidating, but you can pinpoint the issue effortlessly by following the steps below: Some water softeners dont have a bypass valve, but theyll still have standard plumbing valves or global valves that accomplish the same purpose. COPYRIGHT 2022 WaterFilterGuru.com | All Rights Reserved. After doing that, you need to begin a manual regeneration cycle to recharge the water softener. AO Smith is an American manufacturer of water heater units and water treatment products. Have you tried turning this setting up? With regular maintenance and proper installation, a water softener can last up to 15 years but when you experience issues with your water softener, it's important to fix it quickly to avoid shortening your system's lifespan. The problem is it is very small. Make sure that the outlet is not turned off. Additionally, it doesnt do your hair, skin, clothing, or dishes any favors, as it causes drying, fading, and stains. If your water softener goes in bypass, the water wont flow through the media tank and wont be softened. Smith reserves the right to make product changes or improvements at any time without notice. Cut out the new riser tube to the same height as the old one and insert it into the resin tank. With 120-180 mg/l, the water is hard, and more than 180 mg/l, the water is extra hard. Just got mine installed yesterday and the hardness is the same. Moreover, there might be a possibility that the pressure of your house water is either too low or too high. You can check this by opening any faucet that is near to you. Unclog and clean plumbing, brine tank, and control head. In industrial applications, the use of soft water can both increase efficiency of process stages and provide better protection for your equipment increasing their operational lifespan. Mine is the AO Smith 45000. The reason for this is salt bridging. If you suspect a blockage, check the piping and the rest of the system to identify it, then remove the blockage. You obtain high levels of energy consumption and efficiency. Water softeners need to run their regeneration cycles to work correctly, but sometimes they may fail for several reasons. Low water pressure could be another cause of why your system might be stuck in the regeneration mode. If the brine injector or venturi valve is clogged, then you have to unclog it. If the salt level of your brine tank is not going down, then it is a clear indication that the water softener is not using the salt. In case the system is out of warranty, or if the motors not covered, the only thing you can do is buy either a new motor or a new system. Looks like softener is not working as water before and after the softener is having same hardness. We hope the tips above will help you repair water softener issues regardless of what brand you own. 1 year experience video on water softner A.o. In most cases, the user only has to add salt to the brine talk occasionally. So, if this is the case, then you have to clean or sanitize the resin bed. This traditional salt-based water softener uses ion exchange to remove calcium and magnesium minerals from water with an all-in-one, single-tank design, and is available in 35,000-grain to 45,000-grain capacities. Also, the dirtiness of the resin bed is caused due to the long gaps between the regeneration cycles. Smith reserves the right to make product changes or improvements at any time without notice. View product. Use this guide to identify the cause of your water leak and follow A. O. Smith guidelines to repair your water heater. $95/mo suggested payments with 6 month special financing. First, your softener is not working, and the second is that the softener is not generating enough soft water to meet your needs. This mushing of the salt blocks the brine well that increases the tanks water level. To fix the issue, replace the resin beads and flush the entire system to remove any beads blocked into it. Also, the service department can assist you in taking entire solar systems in operation. Now, to solve this issue, you have to break the bridge. Check your brine tank to ensure that it contains enough salt. Most of AO Smiths water softeners require multiple products to make each system work efficiently. As a result, the calcification problems that occur in pipe fittings, washing, heating and boiling systems within your homes are eliminated. Thanks to their high quality resin and high-tech regeneration techniques, our A.O. Once in a blue moon, the motor of the water softener fails. Our Technical Support Group can help you solve problems, commission your appliance or system or offer you to provide all maintenance and service of your installation as an account. Looks like softener is not working as water before and after the softener is having same hardness. Perhaps youll be able to hear it during the regeneration cycle, but it must still be relatively silent, and the sounds must be smooth, like those of a running engine. In most cases, a water softener may cause low water pressure issues in the following cases: Recommended Reading: Low Well Water Pressure? Together with you they will schedule a visit. About Us. Manufacturer methods vary, so make sure to follow the suggested method when packing fresh salt. The second reason is the salt bridging or salt mushing. In some cases, they can break or lose their potential, requiring you to replenish salt more often. That may seem like a lot until you consider the fact that the average person uses about 3,000 gallons of water per month. Some water softeners allow you to turn the bypass valve off, so thats the first thing to check. Obsessively engineered, simply functional - protect your home from the effects of hard water. Once you have the new piece, follow the steps below. Adjust water pressure. Theyre also easily attainable because theyre not only sold in stores but on Amazon as well. Designs of water softeners can vary, but most are largely automated. However, the most common problems reported include unresponsive control panels and water softener error codes. Kinetico is one of the most popular water softener brands. Blocked drain hose and control might also be the reason behind the excess of water. Replace it if necessary. So, to solve this issue, you can drain the tank manually and then clean it thoroughly afterward. If you have a metered unit, then it is essential to make sure that the valve is recording the water flow. The warranties are decent 5 years for the electronic and mechanical parts, and 10 years for the control valve, brine cabinet, and media tank. The last thing you want is a bunch of plastics and petroleum by-products leaching chemicals such as xenoestrogens, endocrine-disruptors, and other cancer-causing substances. Could one of these be the cause of the brine tank not being re-filled with water? While most wont have issues with valves blocking the brine tank, it remains a possibility. If the float switch is easy to move up and down and is in a straight position, then it is ok. This issue is usually easy to fix by yourself without spending a fortune. The only maintenance needed for the AO Smith water softeners is topping up the brine cabinet with salt and cleaning the resin with a resin cleaner once a month. So, it is essential to reduce the time between the regeneration cycles. It is necessary for you to test the hardness level of the output water. Water Heater Expansion Smith Water Softener Unboxing and Review + DISASTERhttps://youtu.b. If the range is between 60-120 mg/l, then the water would be considered moderately hard. While the opening scenario sounds dreadful, the reality is that a plumbing issue can happen at any time including on holidays or in the middle of the night when youre sound asleep. (Explained for Homeowner), Is Soft Water Safe to Drink? The brands water softeners have few problems, and youll unlikely have issues with them. Also, when the salt level is low (or at least once a year), check for a crust of . . Check and adjust salt dose setting. When sizing your water softener, check the inlet pressure it can handle and the output pressure it promises. But after doing everything, if your softener is still not working and you are not getting the soft water, then it is time to go for the troubleshooting. Turn the valve back to its service position and check for any leaks. Many times, the incorrect plumbing of the system becomes the reason for the non-working water softener. AO Smith Water Softener bodies are made of fiber-reinforced plastic that is resistant to corrosion. Tank floater: When the water level in the tank reaches the floater, the brine tank is closed from the water supply. As a leader, we refuse to sit quietly. Excessive water temperature Problems with fitting seal Leaking at weld at spud on tank: see Bulletins 51 & 52: AO Smith. The GoodFor Co. 2020 | Website created by gettothevan.com. When a product manufacturer only offers a limited-time warranty, it means theyre aware of a designated time frame in which their products will no longer work efficientlyor break. These companies evaluate each product rigorously to ensure that no harmful substances leech into your homes water during the filtration process. A limited lifetime warranty would be more reassuring. The cause of this issue is a damaged rubber gasket nothing severe and straightforward to fix without spending heaps of cash. The drain wont stop flowing. hardness on controller is set to incoming water hardness level. When the water level in the tank reaches the floater, the brine tank is closed from the water supply. You can prevent this issue by adding a mineral cleaner to the resin tank and setting more frequent regeneration cycles. Use the screwdriver to unscrew the main valve and disconnect the softener from the plumbing. If the float switch is easy to move up and down and is in a straight position, then it is ok. var dteNow = new Date(); For the second reason, we have discussed the salt bridging earlier. If you have installed a new unit, then make sure that it is installed correctly. Of salt to regenerate. Sticking Brine Float. Make sure they are programmed and working correctly. ), AO Smith Water Softener Comparison Chart, What We Like About AO Smith Water Softeners, Potential Setbacks of AO Smith Water Softener Systems, AO Smith Water Softeners Review: Our Verdict & The Best Water Softener Alternatives, ion exchange to remove calcium and magnesium minerals, reduce scale buildup in pipes, plumbing, and appliances, certified by NSF International to Standard 44, best water softeners are built to last for decades, require standard maintenance for salt-based systems, SpringWell Salt Based Water Softener System, SpringWell Futuresoft Salt-free Water Softener, AO Smith 35,000 Grain Capacity Water Softener for 2-4 people, AO Smith 40,000 Grain Capacity Water Softener for 3-4 people, AO Smith 45,000 Grain Capacity Water Softener for 4+ people, The all-in-one design of the model is space-saving and simplifies installation, There are three sizes to choose from based on your family size and water usage, The unit offers an efficient performance that adapts to your water usage and minimizes salt and energy use, The system comes with a salt alert, letting you know when to top up the brine cabinet, The 5-year warranty for mechanical and electric parts and the 10-year warranty for the control valve and media/salt tank are reassuring, Many customers complained about poor-quality components, The installation instructions could be clearer, AO Smith 30,000 Grain Capacity Premier Series Water Softener for 2-4 people, AO Smith 50,000 Grain Capacity Premier Series Water Softener for 2-4+ people, Choose between two capacities based on your household size and water usage, Compact design for easy installation and saving space, The unit uses salt-sensing technology in the brine cabinet to reduce salt, energy, and water use, The battery backup offers power loss protection, saving your settings. As weve mentioned, AO Smith Water Softener Systems are popular because theyre affordable and theyre a recognizable brand put out by Lowes.
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